Cookie Policy

This Cookie Policy explains what cookies are, which cookies Telechargeables uses, and how you can control them. It should be read alongside our Privacy Policy, which covers how we handle personal data more broadly.

1. What Are Cookies?

A cookie is a small text file that a website stores on your device when you visit. Cookies are widely used to make websites work correctly, to remember your preferences, and to provide website operators with statistical information about how their sites are used.

Cookies set by the website you’re visiting are called "first-party cookies". Cookies set by other organisations whose content appears on the page (for example, analytics services) are called "third-party cookies". The Telechargeables site uses a small number of both types, described below.

2. Cookies We Use

We use cookies in the following categories:

Strictly necessary cookies — These cookies are required for the site to function and cannot be switched off in our systems. They are typically set in response to actions you take such as completing a payment. Without these cookies, the service cannot be delivered.

• Session state cookie: A temporary cookie that keeps track of your current session on the site. It is deleted when you close your browser.
• Payment flow cookie: Used to maintain the integrity of the carrier billing process during a purchase. Expires at the end of the transaction.

Analytics cookies — These cookies allow us to count visits and traffic sources so we can measure and improve site performance. All information collected is aggregated and therefore anonymous.

• Traffic analytics: We use an analytics service to collect information about pages visited, time spent on the site, and how users navigate between pages. This data is aggregated and does not identify individual users.

3. What We Do Not Use

We do not use advertising cookies, retargeting cookies, or social media tracking pixels. We do not share data collected through cookies with advertising networks or data brokers. We do not build behavioural profiles of users for commercial purposes.

4. Managing & Disabling Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to:

• View and delete existing cookies stored on your device.
• Block all cookies or cookies from specific sites.
• Set preferences to be notified when a cookie is set.

Please note that disabling strictly necessary cookies will prevent the site from functioning correctly and may stop you from completing a purchase. Disabling analytics cookies will not affect your ability to use the service.

For instructions on managing cookies in your specific browser, visit the browser’s support documentation:

• Chrome: Settings → Privacy and security → Cookies and other site data
• Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari: Settings → Privacy → Manage Website Data
• Edge: Settings → Cookies and site permissions

5. Contact

If you have any questions about our use of cookies, please contact us:

• Email: info@telechargeables.com
• Post: FRST Media Europe B.V., Keizersgracht 268, 1016EV Amsterdam, Netherlands

We may update this Cookie Policy from time to time. Please check this page periodically for the latest version.